Medical Assistant Welcoming Specialist

Common Ground View Company Profile

Seeking part-time Medical Assistant Welcoming Specialist – 1) Shift: 12:00 pm (noon) – 12:00 am (midnight), two days per week (current schedule: Every Wednesday and Thursday). 2) Shift: 6:00 am – 6:00 pm, two days per week (current schedule: Every Monday and rotating weekends). About You The ideal Medical Assistant Welcoming Specialist will greet each guest/caller to the Resource & Crisis Center building using a calm tone of voice, non-judgmental listening, and trauma-informed skills to welcome the individual into the continuum of care at Common Ground. This position will oversee the lobby area to ensure a healthy environment for all guests. Provide and maintain a supportive, hopeful, empathic, and engaging environment for individuals/families seeking help with crises. If you wish to serve those in crisis, we invite you to apply! Day in the Life Cultivate a welcoming atmosphere that emphasizes trauma informed delivery of service Initiate prompt, courteous delivery of service by engaging guests to complete the Crisis Contact Form Accurately complete the Welcome Form in the consumerxe2x80x99s Electronic Health Record (EHR) based on information from the Crisis Contact Form Copy insurance and ID cards, print Consent for Treatment from the EHR, and obtain signature from consumer/parent/guardian or defer to the Clinician if explanation is necessary Measure and record vital signs as needed Routinely and regularly step into the guest waiting area, assessing for alertness, well-being, and safety of all Quickly react to medical needs of waiting guests by using medical assistant-level skills or bring in higher level of care What you need to apply High school diploma or GED Completion of a Medical Assistant or Nursing Assistant program or 1-year equivalent experience For your hard work Generous paid time off (for eligible employees) Employer sponsored benefit & wellness plans (including 16% fringe pay, Calm App, etc.) Competitive wages Common Ground is one of the top-ten crisis intervention organizations in the country. For over 50 years we have been helping people move from crisis to hope. At Common Ground, we help individuals and families who are experiencing crises of any kind, from suicide to substance use, human trafficking, mental illness and more. Helping people in crisis 24/7 is at the heart of everything we do by offering hope, healing and recovery. Our caring and dedicated team meets people wherever they are xe2x80x93 in person, phone call, or virtually. We listen, assist, and advocate for anyone needing emotional support so they do not feel alone. Common Ground is an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants without regard to race, religion, color, sex, gender, national origin, age, sexual orientation, disability or veteran status, among other factors. Find out more at

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