Medical Assistant

Join our thriving Dermatology practice in Media and Paoli, PA! We’re seeking a passionate Medical Assistant to join our amazing team in a unique multifaceted role. This is a fantastic opportunity for experienced MAs looking for a rewarding career that combines patient care, specialty medication coordination, telemedicine coordination, and additional medical office administrative duties. This is a flexible position that includes in-person and remote work options. In our office, specialty medications include biologic injectable drugs as well as Accutane (acne treatment). What you’ll experience: xc2xb7 Hybrid work environment: Enjoy a balance of in-office and remote work. xc2xb7 Supportive environment: Work alongside a welcoming team and benefit from a culture that fosters professional growth. xc2xb7 No nights or weekends! Enjoy a predictable schedule with evenings and weekends free. xc2xb7 Gain valuable experience: Work in various important roles in a well-respected and multifaceted Dermatology practice. Responsibilities: xc2xb7 Biologic Coordinator Duties (primary responsibility in this role) -Become a Biologics Coordination Champion: You’ll collaborate effectively with medical assistants, front desk, insurance companies, providers, pharmacies, and patients to ensure seamless biologic specialty medication coverage and delivery. You’ll be responsible for managing all aspects of biologics for the practice, including new starts, reauthorizations, appeals, denials, etc. Assist patients in getting enrolled in patient assistance programs. Work with specialty pharmacies. Utilize multiple systems to efficiently navigate the process. -Patient Support: Educate patients on biologics, support them throughout treatment, address concerns, and ensure continued compliance. – Stay Informed: Remain up-to-date on industry trends, programs, and manufacturer coverage programs to benefit both patients and the practice. xc2xb7 Telemedicine -You will be the true telemedicine champion for our office! -Coordinate and troubleshoot telemedicine visits. – Answer patient questions regarding the telemedicine process as well as their care. – Serve as the liaison between the patients and the physicians and PAs. xc2xb7 Medical assisting roles, may including clinical care and clerical: – Clinical – Obtain patient histories. – Scribe for physicians and PAs, prepare rooms, and manage supplies. – Educate patients on treatment plans and answer questions related to Dermatology and biologic drugs. – Manage patient prescriptions, pathology results, and lab work. – Clerical – Receive incoming and make outgoing patient calls. – Record messages for providers and nurses. – Schedule appointments. Biologic training provided: We will teach you the ins-and outs of biologic medications, including handling insurance approvals, rejections, and appeals, as well as the requirements for the iPLEDGE program for isotretinoin. We’re looking for someone who: xc2xb7 Is dependable, punctual, and thrives in a fast-paced team environment. xc2xb7 Has exceptional organizational skills and an eye for detail. xc2xb7 Masters time management and excels at multitasking. xc2xb7 Has strong communication and interpersonal skills. xc2xb7 Possesses at least two years’ experience in a medical office (experience with biologics is a plus, but we’ll train the right candidate!). xc2xb7 Demonstrates exceptional verbal and written communication skills, including phone etiquette and active listening. xc2xb7 Manages calls efficiently, troubleshoots issues, and analyzes problems effectively. xc2xb7 Collaborates effectively with staff across departments. xc2xb7 Proficient in Microsoft programs and comfortable using computer-based web portals and Electronic Medical Records systems. xc2xb7 COVID-19 and influenza vaccinations are required. Ready to join our team? Submit your resume today! Benefits: xc2xb7 401(k) xc2xb7 Disability insurance xc2xb7 Employee discount xc2xb7 Health insurance xc2xb7 Paid time off Job Type: Full-time Benefits: 401(k) Disability insurance Employee discount Health insurance Life insurance Paid time off Medical specialties: Dermatology Schedule: Monday to Friday No weekends Ability to Relocate: Media, PA 19063: Relocate before starting work (Required) Work Location: Hybrid remote in Media, PA 19063