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At Duke Health, we’re driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Regional Hospital Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, accordingto U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health’s three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women’s services, and heart and vascular services. Duke University Health System- Duke Regional Hospital Medical Oncology Clinic seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together. Department Profile: The Medical Oncology Clinic provides care for comprehensive therapy services for patients with breast, prostate, lung, head and neck, gastrointestinal and skin cancers. Clinic provides a stimulating, professional, and nurturing environment for nurses to grow their knowledge base, advance their nursing skills, and develop their critical thinking. Active team delivering exemplary care for each patient to ensure an excellent patient experience. Per Diem (PRN), one shift per week Monday- Friday 8am-5pm Summary The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care and supporting the Medical Oncology Clinic. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. Work Performed Clinical responsibilities: The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures. Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record. Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, telephoning prescriptions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directed. Performs other clinical functions as delegated and supervised by the physician. Administrative responsibilities: The CMA greets patients, answers telephones, schedules appointments to include arrive appointments in Maestro Care, checkout patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copay s and collections on account balances; correspondence, and ordering clinical and clerical supplies and forms. Performs other administrative duties as directed. May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees. Knowledge, Skills and Abilities Good customer service skills. Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming. Heavy lifting and the ability to transport stretcher and wheelchair patients may be required. Working knowledge of sterile techniques and special procedures that are applicable to work performed. Working knowledge of procedures and techniques involved in administering routine and special treatments to patients. Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting. Working knowledge of infection control procedures and safety precautions. Age-specific competencies. Daily clinic preparation process; registration, scheduling, charge posting, order entry. Able to document and communicate pertinent information. Ability to establish and maintain effective working relationships with patients and clinic staff Typing skills Medical terminology Levels II and III – Ability to independently seek out resources and work collaboratively Minimum Qualifications Education Level I – Graduation from an accredited Medical Assistant program is strongly preferred. High school or GED graduation is required. Level II – Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) is strongly preferred. High school or GED graduation is required. Level III – Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation is required. Experience Level I – No experience required. Level II – Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III – Must have at least 3years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III. Degrees, Licensures, Certifications Level I – Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II – Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III – Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required Pre-employment Physical Capacity Testing Required: Click here for more information Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasxe2x80x94an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.