OPENLANE View Company Profile
Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful.xc2xa0Wexe2x80x99re a technology company building the worldxe2x80x99s most advancedxe2x80x94and uncomplicatedxe2x80x94digital marketplace for used vehicles.Wexe2x80x99re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.And wexe2x80x99re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.Our Values:xc2xa0Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.Relentless Curiosity. We seek to understand and improve our customersxe2x80x99 experience.Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.Fearless Ownership. We deliver what we promise and learn along the way.Wexe2x80x99re Looking For:xc2xa0We are seeking an Account Executive with experience in sales & account management. An Independent Account Executive will support and cultivate customer retention as well as acquire new accounts in your assigned territory. You will act as the personal liaison for dealerships within a dedicated region, ensuring that expectations are set and met while facilitating an exceptional customer experience.xc2xa0Through a consultative sales approach and superior customer service, you ensure your accounts have the tools and information needed to utilize our software and be successful. Driving user adoption within your dedicated region, you will be the voice of the company and the bridge to our clientsxe2x80x99 success. The ideal candidate will have 3-5 years of experience in inside sales and/or account management and a proven track record in achieving successful outcomes and exceeding stated goals.xc2xa0You Are:Customer-obsessed. You are a patient listener who respects and empathizes with your partners to clearly communicate simple solutions to improve efficiency.Tech-savvy. Once trained, youxe2x80x99re able to quickly master technology platforms/tools to use to support yourself, your team and your customers.Results-driven. You are driven to reach new goals and can make decisions to maintain momentum toward your goals.A Proud Ambassador. Taking ownership of your region, you will proudly and enthusiastically drive growth while teaching best practices to ensure success.Agile. You will be a part of an industry that is always changing. You must have the ability to evaluate strategies and pivot directions when needed.You will:Act as the main point of contact for dealerships within your assigned book of business and drive growth by understanding your customerxe2x80x99s business needs.Maintain a good flow of communication with all departments while acting cross-organizationally to ensure satisfaction of stakeholders and resolution of issues.Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Understand and react to the competitive landscape.Thoroughly document all research and customer interactions in our CRM to ensure product and service reliability.Track daily, weekly, monthly call activity and performance measurements against goals and sales targets using CRM software to meet or exceed all goals and KPIs.You will play a pivotal role in coaching our customers on best practices, empowering them to thrive within our marketplace through personalized guidance and support.Where you work:xc2xa0xc2xa0Your work is performed as a Remote employee. xc2xa0Must Havexe2x80x99s:3-5 years of related sales and/or account management experience.Strong understanding of online technologies and proficiency in Google Suite offerings.xc2xa0Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end.Excellent oral and written communication skills, with a focus on customer service.Strong organizational, time management, and prioritization skillsxe2x80x93Capable of handling multiple demands at any given time.Proven ability to work autonomously and stay focused in a remote work environment.Nice to Have:Experience with SalesforceBachelor’s DegreeExperience with DOMO or other data analysis toolsExperience working with SlackAutomotive experienceWhat We Offer:Hourly range from $27-$28.85 per hour and Monthly bonus potential of $2500 on target earnings.Equipment needed to work from home.Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)Immediately vested 401K (US) or RRSP (Canada) with company matchxc2xa0Paid vacation, sick, and personal timePaid maternity and paternity leave (US)Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)Robust Employee Assistance ProgramEmployer paid Leap into Service Day to volunteerxc2xa0Tuition Reimbursement for eligible programsOpportunities to expand your skill set and share your knowledge across a publicly traded, global organizationCompany culture of internal promotions, diverse career paths, and rapid advancementxc2xa0Sound like a match? Apply Now – We can’t wait to hear from you!