
Raby Institute for Integrative Medicine at... View Company Profile
JOB TITLE: Medical Assistant REPORTS TO: Practice Administrator/ Medical Doctor PURPOSE: The Medical Assistant works closely with the medical doctors , lab, other medical assistants and providers to ensure the clinical floor flows properly and that all patients receive high quality, timely attention and customer service. Major Accountabilities and Activities Manage and organize patient/work flow in the office to help keep physicians timely while prioritizing tasks accordingly. Assist in resolution of patient complaints and points of dissatisfaction Escorts patients to exam rooms. Have patients disrobe and gown appropriately and/or at physicianxe2x80x99s discretion. Assist physicians and clinic team as needed during treatment, examination and testing of patients. Performs charting & documents in the appropriate area of medical record and communicates activities of the patient process effectively. Communicates effectively to verify orders and follow up on order result reporting issues. Effectively identifies solutions to problems. Accurately completes requests and orders according to established protocols. Takes vital signs, sets up trays and rooms and assists with medical procedures as needed. Labels and processes specimens according to established protocols and policies. Monitors all exam rooms and re-stocks supplies throughout the day as needed. Enters laboratory and diagnostic testing orders within ECW system. Coordinates patient referrals, insurance referrals and consultations. Interacts and coordinates with front office and ALMA to effectively direct patients through the office in a patient/customer friendly manner. Manages telephone/ECW messages as directed by the MD. Ensures that all supply rooms and cabinets are locked at the end of the day. Assists the physician with management of outpatient evaluations, surgeries and follow-up appointments with the MD. Restocks the exam rooms, storage areas, refrigerator weekly and as needed. Encourages teamwork through efficient interdepartmental communication. Follows safety and infection control guidelines. Utilizes personal protective equipment and safety devices per NMH policy. Identifies potential problems and notifies the practice administrator. Politely and promptly answers phone calls and takes messages. Maintains a neat and sanitary work environment. Maintains patient confidentiality at all times. Work with providers and other employees to help resolve patient issues as necessary. Performs other related tasks and special projects as assigned. This position does require some weekend and evening hours and requires a high level of professionalism, confidentiality and outstanding interpersonal and customer service skills. Education/Experience Requirements Required: Certified Medical Assistant 3-4 years experience in a health care setting Preferred: Computer competence: ECW or other EMR experience preferred Ability to manage multiple priorities High degree of responsibility, discretion and integrity relative to the acquisition and dissemination of highly confidential information Job Type: Full-time Pay: $18.00 – $23.00 per hour Expected hours: 32 xe2x80x93 40 per week Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Medical Specialty: Internal Medicine Ob/Gyn Primary Care Surgery Schedule: Monday to Friday License/Certification: Medical Assistant certification (Required) Ability to Relocate: Chicago, IL 60611: Relocate before starting work (Required) Work Location: In person